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State Farm® Insurance Agent - Ellensburg, WA

Shannon Gilbertson

Gilbertson Ins and Fin Svc Inc

400 N Pearl Street
Ellensburg, WA 98926-3112
Davidson Building
(509) 925-1483
State Farm® Insurance Agent - Ellensburg, WA

Shannon Gilbertson

Gilbertson Ins and Fin Svc Inc

About me

🍂🏡 Fall Greetings from Shannon Gilbertson State Farm in Ellensburg, WA! 🍂

Life changes. Your insurance needs change, too. And we're here to help you through it all! ❤️

Here in the beautiful Kittitas Valley, we know that life is full of exciting milestones, unexpected surprises, and new adventures. Whether you're purchasing your first car, buying a home, growing your family, starting a business, or preparing for retirement, having the right insurance protection matters.

At Shannon Gilbertson State Farm, we believe insurance should be about more than policies and cost. It's about people, relationships, and protecting what matters most.

❤️ Real People. Real Conversations. Personalized Protection.

Located in the historic Davidson Building in downtown Ellensburg, our agency proudly serves individuals, families, and businesses throughout Ellensburg, Kittitas County, and across Washington State.

When you work with our team, you're not just another policy number. You're a neighbor, and we want to get to know you!

We take the time to listen, understand your needs, answer your questions, and help identify potential gaps in coverage. Our goal isn't simply to find the lowest price. It's to help you understand your options and make confident, informed decisions about your protection.

🛡️ How Can We Help Protect Your World?

🚗 Auto Insurance – Protection to help keep you moving.

🏠 Homeowners Insurance – Helping protect the place you call home.

🏡 Renters Insurance – Coverage for your belongings and more.

❤️ Life Insurance – Helping provide financial security for the people who depend on you.

🏢 Business Insurance – Helping protect the business you've worked hard to build.

🩺 Health Insurance – Exploring coverage options for life's unexpected health needs.

🐾 Pet Insurance – Because our four-legged family members matter, too!

🌻 A Little About Me – Your Local State Farm Agent

Insurance isn't just my career. It's something I've been passionate about for 27 years!

Before opening my own agency, I spent 25 years as a State Farm agent team member, building relationships, helping families, and learning firsthand how important, personalized insurance guidance can be.

When the opportunity came to open my own agency, I knew I wasn't ready to walk away from the customers and relationships that had become such an important part of my life.

I opened my agency because I genuinely love helping people!

I believe everyone deserves to understand their insurance, know what they're paying for, and feel comfortable asking questions. Whether we're reviewing an existing policy or discussing coverage for a new chapter in life, my goal is to make insurance conversations simple, informative, and personal.

🏔️ Proud to Call Ellensburg Home!

As a Central Washington University alumna and a member of the Chamber of Commerce, staying connected to our community is especially important to me.

My husband, Jeff, and I have been married for 34 wonderful years. We're blessed with three grown children, a daughter-in-law, and three grandchildren who bring so much joy to our lives!

Outside the office, you'll find me enjoying many of the things that make Central Washington special: hiking, gardening, cooking, baking, cheering on my favorite sports teams, or trying to keep up with our two energetic Mini Australian Shepherds! 🐶🐶

I love supporting our local schools, athletics, businesses, families, and the traditions that make the Kittitas Valley such an incredible place to live.

🍁 Fall Is a Great Time for an Insurance Checkup!

As the seasons change, it's a perfect opportunity to ask yourself:

✅ Have I purchased a new vehicle or made improvements to my home?

✅ Has my family grown or have my household needs changed?

✅ Am I confident my current coverage would protect me financially after an unexpected loss?

✅ Do I have enough Life Insurance to help protect my loved ones?

✅ Have my business needs or financial goals changed?

✅ When was the last time I sat down with someone to review my insurance?

If you're unsure about any of these questions, we'd love to have a conversation!

Sometimes a simple insurance review can uncover coverage gaps, answer questions, or help you feel more confident about the protection you already have.

🤝 Your Neighbors. Your Community. Your State Farm Team.

We believe great customer service starts with genuine relationships. Whether you prefer to stop by our historic downtown office, give us a call, or meet virtually, our team is ready to help.

We proudly assist customers in English and offer convenient virtual appointments.

📍 Shannon Gilbertson State Farm Historic Davidson Building | Downtown Ellensburg, WA

📞 Call, click, or stop by today!

❤️ Because protecting what matters most starts with knowing who matters most to you.

💬 Frequently Asked Insurance Questions

🚗 How can I compare auto insurance quotes?

It's easier than you might think! Start online, call our office, or stop by for a personalized conversation. We'll help you understand coverage options, compare your choices, and find protection that fits your needs and budget.

🚘 How quickly can I get car insurance?

In many situations, coverage can begin the same day, depending on eligibility and your specific circumstances. Our team can help you explore your options and get started.

🚙 What insurance do I need for a leased vehicle?

Leasing companies typically require liability, comprehensive, and collision coverage, along with specific coverage limits. We'll help you understand your lease requirements and available options.

🏡 What does renters insurance cover?

Renters insurance can help protect your personal belongings from certain covered losses, provide personal liability protection, and help with additional living expenses if a covered event makes your rental uninhabitable.

❤️ Why should I consider Life Insurance?

Life Insurance can help provide financial support to your loved ones after your passing, subject to your policy's terms. It may help with everyday expenses, loan payments, education costs, and future financial needs. Even if you already have coverage through work, it's worth reviewing whether that protection is enough.

🏠 Do I really need homeowners insurance?

If you have a loan, your lender will typically require homeowners insurance. Even without a loan, coverage can help protect your home, belongings, and financial well-being from certain unexpected events.

🍂 Let's Make This Season About Protecting What Matters Most!

Whether you've been part of our State Farm family for years or are just getting to know us, we're grateful for the opportunity to serve this wonderful community.

We'd love to hear from you! Stop by, say hello, meet our team, and let's talk about what matters most in your life.

❤️ From our State Farm family to yours, thank you for supporting local businesses and allowing us to be your Good Neighbor!

#ShannonGilbertsonStateFarm #EllensburgWA #KittitasCounty #GoodNeighbor #StateFarmAgent #ShopLocal #CentralWashington #InsuranceReview #LifeInsurance #AutoInsurance #HomeInsurance #SupportLocalBusiness

Office Info

Location

400 N Pearl Street
Ellensburg, WA 98926-3112
  • Davidson Building
  • Parking: In front of building
  • Floor #1
  • No steps/stairs

Get a quote today

Office Info

Location

400 N Pearl Street
Ellensburg, WA 98926-3112
  • Davidson Building
  • Parking: In front of building
  • Floor #1
  • No steps/stairs

Insurance and Financial products offered

Call us 24/7 at (509) 925-1483

Our mission

Mission Statement At Shannon Gilbertson State Farm Agent Agency, our mission is to serve the Ellensburg and neighboring Washington communities by providing personalized and comprehensive insurance, including Auto 🚗, Life ❤️, and Home 🏠 Insurance. Committed to being a Good Neighbor 🤝, we strive to build lasting relationships with our customers while protecting what matters most to them. Through dedicated service and guidance, we offer insurance knowledge and understanding for today and the future. 🌟

Vision Statement Our vision is to be the most trusted and respected insurance agency in Kittitas County and beyond, recognized for exceptional customer service 🙌, community involvement 🌱, and a commitment to empowering individuals and families with the knowledge and coverage they need to protect their assets. 🔒

Core Values

  • Integrity: We uphold honesty and transparency in all our interactions. 🕊️

  • Customer-Centric Service: Our customers' needs and satisfaction are at the heart of everything we do. ❤️

  • Community Commitment: We are dedicated to supporting and giving back to the communities we serve. 🌍

  • Professionalism: We maintain high standards of expertise, reliability, and respect. 🎓

  • Personalized Insurance: We offer insurance options to fit the unique circumstances of each customer. ✂️

  • Continuous Improvement: We strive to grow and adapt to better serve our customers and community. 📈

our mission image 0
our mission image 1

Our team

Jana O'Neill has been a licensed team member since 2025. She is licensed in multiple lines of insurance and able to assist with billing and coverage questions. Our newest team member is Stephen Lawless, help us in welcoming him in May of 2026; licensed in multiple lines of insurance and able to assist with all of your insurance needs.

Meet the team

🍂🏡 Fall Greetings from Shannon Gilbertson State Farm in Ellensburg, WA! 🍂

Life changes. Your insurance needs change, too. And we're here to help you through it all! ❤️

Here in the beautiful Kittitas Valley, we know that life is full of exciting milestones, unexpected surprises, and new adventures. Whether you're purchasing your first car, buying a home, growing your family, starting a business, or preparing for retirement, having the right insurance protection matters.

At Shannon Gilbertson State Farm, we believe insurance should be about more than policies and cost. It's about people, relationships, and protecting what matters most.

❤️ Real People. Real Conversations. Personalized Protection.

Located in the historic Davidson Building in downtown Ellensburg, our agency proudly serves individuals, families, and businesses throughout Ellensburg, Kittitas County, and across Washington State.

When you work with our team, you're not just another policy number. You're a neighbor, and we want to get to know you!

We take the time to listen, understand your needs, answer your questions, and help identify potential gaps in coverage. Our goal isn't simply to find the lowest price. It's to help you understand your options and make confident, informed decisions about your protection.

🛡️ How Can We Help Protect Your World?

🚗 Auto Insurance – Protection to help keep you moving.

🏠 Homeowners Insurance – Helping protect the place you call home.

🏡 Renters Insurance – Coverage for your belongings and more.

❤️ Life Insurance – Helping provide financial security for the people who depend on you.

🏢 Business Insurance – Helping protect the business you've worked hard to build.

🩺 Health Insurance – Exploring coverage options for life's unexpected health needs.

🐾 Pet Insurance – Because our four-legged family members matter, too!

🌻 A Little About Me – Your Local State Farm Agent

Insurance isn't just my career. It's something I've been passionate about for 27 years!

Before opening my own agency, I spent 25 years as a State Farm agent team member, building relationships, helping families, and learning firsthand how important, personalized insurance guidance can be.

When the opportunity came to open my own agency, I knew I wasn't ready to walk away from the customers and relationships that had become such an important part of my life.

I opened my agency because I genuinely love helping people!

I believe everyone deserves to understand their insurance, know what they're paying for, and feel comfortable asking questions. Whether we're reviewing an existing policy or discussing coverage for a new chapter in life, my goal is to make insurance conversations simple, informative, and personal.

🏔️ Proud to Call Ellensburg Home!

As a Central Washington University alumna and a member of the Chamber of Commerce, staying connected to our community is especially important to me.

My husband, Jeff, and I have been married for 34 wonderful years. We're blessed with three grown children, a daughter-in-law, and three grandchildren who bring so much joy to our lives!

Outside the office, you'll find me enjoying many of the things that make Central Washington special: hiking, gardening, cooking, baking, cheering on my favorite sports teams, or trying to keep up with our two energetic Mini Australian Shepherds! 🐶🐶

I love supporting our local schools, athletics, businesses, families, and the traditions that make the Kittitas Valley such an incredible place to live.

🍁 Fall Is a Great Time for an Insurance Checkup!

As the seasons change, it's a perfect opportunity to ask yourself:

✅ Have I purchased a new vehicle or made improvements to my home?

✅ Has my family grown or have my household needs changed?

✅ Am I confident my current coverage would protect me financially after an unexpected loss?

✅ Do I have enough Life Insurance to help protect my loved ones?

✅ Have my business needs or financial goals changed?

✅ When was the last time I sat down with someone to review my insurance?

If you're unsure about any of these questions, we'd love to have a conversation!

Sometimes a simple insurance review can uncover coverage gaps, answer questions, or help you feel more confident about the protection you already have.

🤝 Your Neighbors. Your Community. Your State Farm Team.

We believe great customer service starts with genuine relationships. Whether you prefer to stop by our historic downtown office, give us a call, or meet virtually, our team is ready to help.

We proudly assist customers in English and offer convenient virtual appointments.

📍 Shannon Gilbertson State Farm Historic Davidson Building | Downtown Ellensburg, WA

📞 Call, click, or stop by today!

❤️ Because protecting what matters most starts with knowing who matters most to you.

💬 Frequently Asked Insurance Questions

🚗 How can I compare auto insurance quotes?

It's easier than you might think! Start online, call our office, or stop by for a personalized conversation. We'll help you understand coverage options, compare your choices, and find protection that fits your needs and budget.

🚘 How quickly can I get car insurance?

In many situations, coverage can begin the same day, depending on eligibility and your specific circumstances. Our team can help you explore your options and get started.

🚙 What insurance do I need for a leased vehicle?

Leasing companies typically require liability, comprehensive, and collision coverage, along with specific coverage limits. We'll help you understand your lease requirements and available options.

🏡 What does renters insurance cover?

Renters insurance can help protect your personal belongings from certain covered losses, provide personal liability protection, and help with additional living expenses if a covered event makes your rental uninhabitable.

❤️ Why should I consider Life Insurance?

Life Insurance can help provide financial support to your loved ones after your passing, subject to your policy's terms. It may help with everyday expenses, loan payments, education costs, and future financial needs. Even if you already have coverage through work, it's worth reviewing whether that protection is enough.

🏠 Do I really need homeowners insurance?

If you have a loan, your lender will typically require homeowners insurance. Even without a loan, coverage can help protect your home, belongings, and financial well-being from certain unexpected events.

🍂 Let's Make This Season About Protecting What Matters Most!

Whether you've been part of our State Farm family for years or are just getting to know us, we're grateful for the opportunity to serve this wonderful community.

We'd love to hear from you! Stop by, say hello, meet our team, and let's talk about what matters most in your life.

❤️ From our State Farm family to yours, thank you for supporting local businesses and allowing us to be your Good Neighbor!

#ShannonGilbertsonStateFarm #EllensburgWA #KittitasCounty #GoodNeighbor #StateFarmAgent #ShopLocal #CentralWashington #InsuranceReview #LifeInsurance #AutoInsurance #HomeInsurance #SupportLocalBusiness

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Simple Insights®

Front door security

A secure front door is the first line of defense in home protection and burglary prevention. Consider these methods to help make your front door safer.

Car maintenance tasks you can do yourself

To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.

Health insurance terms

Knowing health insurance basics can help you on your path to building a firm financial foundation. Here's health insurance jargon you'll want to know.

Manual vs. automatic transmissions

Before purchasing a vehicle, consider the differences between manual vs automatic transmission and your options by power source.

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