Skip to content
Profile photo of a State Farm Agent named: Shannon Gilbertson
State Farm® Insurance Agent

Shannon Gilbertson

Gilbertson Ins and Fin Svc Inc

Office Hours

After Hours by Appointment

Address

400 N Pearl Street
Ellensburg, WA 98926-3112

Davidson Building

Would you like to create a personalized quote?

Would you like to create a personalized quote?

Office Info

Office Hours

After Hours by Appointment

Call or text us 24 hours a day!

Contact me to schedule a virtual meeting

Address

400 N Pearl Street
Ellensburg, WA 98926-3112

Location Details

  • Parking: In front of building
  • Floor #1
  • No steps/stairs

Languages

English

🍂 Greetings from Shannon Gilbertson State Farm in bolded Ellensburg, WA! 🍂

Life in the Kittitas Valley is always evolving, and insurance should evolve with it. Whether you’ve purchased a vehicle, moved into a new home, started a business, welcomed a new family member, or simply haven’t reviewed your policies in a while, our team is here to help you understand your options and make sure your coverage fits your current needs.

At Shannon Gilbertson State Farm, we’re proud to serve our neighbors throughout Ellensburg, Kittitas County, and communities across Washington State from our historic office in the Davidson Building in downtown Ellensburg. We believe customers deserve to work with real people who take the time to listen, answer questions, and build lasting relationships, not a call center experience.

We can help with:

🚗 Auto Insurance

🏠 Homeowners Insurance

🏡 Renters Insurance

❤️ Life Insurance

🏢 Business Insurance

🩺 Health Insurance

🐾 Pet Insurance

With 27 years of insurance experience, including 25 years as an agent team member before opening my own agency, I couldn’t imagine stepping away from the customer relationships I had built over the years. I started this business because I love helping people understand how insurance works and how it can benefit them through every stage of life. Our focus is on identifying gaps in coverage, not simply comparing price, so customers can make informed decisions about protecting what matters most.

As a Central Washington University alumna and a member of the Chamber of Commerce, I enjoy staying connected to the community I serve. My husband Jeff and I have been married for 34 years, and we’re grateful for our three grown children, our daughter-in-law, and our three grandchildren. When I’m away from the office, you’ll often find me hiking, gardening, cooking, baking, watching sports, or keeping up with our two energetic Mini Australian Shepherds.

Many life changes can affect your insurance needs. You may have made updates to your home, added a vehicle, experienced changes in your household, expanded a business, or started preparing for retiring. It may also be a good time to revisit your Life Insurance coverage and make sure it still reflects your goals and responsibilities.

We love being part of the Ellensburg community and supporting the people, families, businesses, schools, sports, and traditions that make the Kittitas Valley such a special place to call home. We proudly assist customers in English and offer virtual appointments for added convenience.

📍 Shannon Gilbertson State Farm | Historic Downtown Ellensburg, WA

📞 Call, click, or stop by our Ellensburg office today to connect with our team and review your insurance needs!

Frequently Asked Questions (FAQs):

Q: How can I compare auto insurance quotes?

A: Getting a car insurance quote is easier than you might think. You can start online, give our office a call, or stop by to talk through your options. We'll help walk you through coverage choices and help you find something that fits your needs. Shannon works with Ellensburg residents to find coverage that fits.

Q: How soon can I get insured for my car?

A: Car insurance coverage can often start the same day, depending on your situation. Connect with Shannon for insurance guidance in Ellensburg.

Q: What kind of insurance do I need for a leased vehicle?

A: If you're leasing a vehicle, the requirements are usually a bit higher than standard coverage. In most cases, you'll need liability, comprehensive, and collision coverage, and the leasing company may need to be listed on your policy. We're always happy to walk you through exactly what's needed. In Ellensburg, you can count on Shannon for personalized service.

Q: What kinds of things does renters insurance protect?

A: Renters insurance helps protect the things you own if something unexpected happens. It can help cover personal belongings if they're damaged or stolen, provide personal liability protection if someone is injured, and help with additional living expenses if you're unable to stay in your home due to a covered loss. Shannon, your local State Farm agent in Ellensburg, WA, is here to help.

Q: What happens when you have life insurance in place?

A: Life insurance provides a payout to your beneficiaries if you pass away while the policy is active, helping offer financial protection. Shannon is here to help your Ellensburg household feel covered.

Q: Is homeowners insurance required?

A: Whether homeowners insurance is required depends on your situation and may vary by state. If you have home financing, your lender will likely require it. Even if it's not required, many people choose to have coverage to help protect their home and everything that comes with it. Looking for coverage? Talk with Shannon about your options in Ellensburg.

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Investment Services, Annuities

Car maintenance tasks you can do yourself

To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.

Can someone else drive my car?

Discover what happens if someone else drives your car and gets into an accident.

Summer home maintenance checklist

Check out these interior and exterior home maintenance tips to do while the weather is warm.

View More Articles

Mission Statement At Shannon Gilbertson State Farm Agent Agency, our mission is to serve the Ellensburg and neighboring Washington communities by providing personalized and comprehensive insurance, including Auto 🚗, Life ❤️, and Home 🏠 Insurance. Committed to being a Good Neighbor 🤝, we strive to build lasting relationships with our customers while protecting what matters most to them. Through dedicated service and guidance, we offer insurance knowledge and understanding for today and the future. 🌟

Vision Statement Our vision is to be the most trusted and respected insurance agency in Kittitas County and beyond, recognized for exceptional customer service 🙌, community involvement 🌱, and a commitment to empowering individuals and families with the knowledge and coverage they need to protect their assets. 🔒

Core Values

  • Integrity: We uphold honesty and transparency in all our interactions. 🕊️

  • Customer-Centric Service: Our customers' needs and satisfaction are at the heart of everything we do. ❤️

  • Community Commitment: We are dedicated to supporting and giving back to the communities we serve. 🌍

  • Professionalism: We maintain high standards of expertise, reliability, and respect. 🎓

  • Personalized Insurance: We offer insurance options to fit the unique circumstances of each customer. ✂️

  • Continuous Improvement: We strive to grow and adapt to better serve our customers and community. 📈

our mission image 0
our mission image 1

Jana O'Neill has been a licensed team member since 2025. She is licensed in multiple lines of insurance and able to assist with billing and coverage questions. Our newest team member is Stephen Lawless, help us in welcoming him in May of 2026; licensed in multiple lines of insurance and able to assist with all of your insurance needs.