
State Farm® Insurance Agent Shannon Gilbertson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Devon Paget
February 15, 2025
"An excellent company! The customer service is outstanding! Very personal. They know who I am when I call. If I forget something, I'll get a phone call reminding me. very helpful."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Sean Parkin
February 11, 2025
"Highly recommend Shannon and her team! Gina helped my wife and I get bundled insurance coverage and at an amazing price! Very timely responses and excellent customer service! Thank you!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Pam Bosman
February 11, 2025
"Highly recommend State Farm and Shannon and her team, we have used them for years and they are great to work with."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Brandi Black
February 5, 2025
"Shannon is the best agent. Staff is friendly."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jeanna Ridgway
January 31, 2025
"Highly recommend Shannon and her team. I’ve been with State Farm since I started driving & Shannon has always taken great care of us! I will never go anywhere else!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jim Ridgway
January 31, 2025
"Shannon is amazing at what she does, if you are looking for an agent who truly cares about helping her customers, Shannon is your agent!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Tyler Morris
January 30, 2025
"Shannon and her team at the Ellensburg State Farm office are great! Very knowledgeable and friendly"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Eric Lambour
January 22, 2025
"I have been with State Farm since I started driving and while living in multiple states. Of all the Agents I have had, Shannon Gilbertson has by far been the best agent. Her dedication to providing outstanding customer service was so apparent when dealing with her. Her knowledge of the ins and outs of insurance is impressive and she truly cares about her client's. Her personality is one that is enjoyable to work with and she makes stressful situations as pleasant to deal with as she can. I would highly recommend Shannon as an agent!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Talea Gilbertson
January 14, 2025
"Great customer service!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"